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Infolinia czynna:

Krakow (Mon-Sun) 9:00-19:00
Wrocław (Mon-Sat) 10:00-20:00
Wrocław (Sun) 11:00-19:00

Returns and Complaints

Warranty and Conformity of Goods with the Contract

The goods offered in our store are new and free from defects. The Seller is liable to the Consumer, or to a business customer with consumer rights, for the conformity of the goods with the contract in accordance with the Polish Consumer Rights Act. This liability applies for 2 years from the date of delivery of the goods. If the goods are found not to conform with the contract, the Customer has the right to file a complaint.

Complaints should be submitted in writing by e-mail to: biuro@asianshop.pl or by post to:
Aditya Sharma Asian Shop, ul. Krakowska 62, 32-083 Balice, Poland

The goods subject to the complaint should be sent to the above address together with a description of the non-conformity. The complaint will be considered within 14 days of its submission. The Customer will be informed of the outcome by e-mail or in writing.

If a manufacturer's or distributor's warranty has been granted for a product, information about it (including its duration and terms) can be found in the documentation supplied with the product or on the product page in the store. The warranty does not exclude or limit the rights arising from the seller's liability for the conformity of the goods with the contract.